Evanger’s Pet Food — Our Promise to You and Your Pets

At Evanger’s, your pet’s health, safety, and happiness have been our family’s mission since 1935. That’s over 90 years!

If an issue ever arises, you can trust that we will act immediately, transparently, and compassionately.

Here’s how we’ll always protect your beloved pets:

1. Immediate Transparency
   If there is ever a concern with any Evanger’s product, we will:

• • Notify our customers immediately through our platforms.
  • Clearly explain what we know and what steps we’re taking.
  • Provide updates until the matter is fully resolved — because you deserve to know everything.

2. Compassionate Customer Support
   If you have questions or concerns, our dedicated team is here for you:

• • Pet Parent Support Hotline: 847-537-0102
  • Live Chat and Email Assistance: Friendly, fast answers from.
  • Helpful FAQs: Updated daily with everything you need to know.

At Evanger’s, you are never alone when it comes to your pet’s safety.

3. Proactive Safety Measures
   Even before any issue arises, we are committed to:

• • Rigorous Batch Testing: Every ingredient and every batch is reviewed for quality and safety.
  • Full Traceability: Every can has a code you can trace back to its source.
  • Third-Party Audits and Reviews: Independent labs verify our safety — not just our word, but verified facts.

4. Clear, Easy Actions (If Needed)
   In the unlikely event that we ever recall or request a product return, we will provide:

• • Clear, step-by-step instructions that are easy to follow.
  • Full refunds or replacements — no hassle, no stress on purchases made through Evanger’s.
  • Caring conversations — because we understand that feeding your pet is personal.

5. Commitment to Continuous Improvement
   After any situation, we will:

• • Publicly share the improvements we’ve made.
  • Celebrate our loyal customers with thanks, updates, and even special surprises to show our gratitude.

Your trust means everything to us — and we work every day to earn it.

Our Promise:

At Evanger’s, we treat your pets like family — because to us, they are.

If you ever have concerns, even small ones, please reach out. We’re here, ready to listen, ready to help, and always ready to protect the ones you love most.

Nutrition. Safety. Love. Always.
Since 1935.